conditions

Notes

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General Details

• Password Recovery: If you forget your password, please click “Forgot your password?” and follow the instructions.
• Account Inactivity: Your account will be cancelled after twelve months of inactivity. You must register again to reactivate it.
• Event Participation: An event without a price means no participation due to a lack of participants or the unavailability of the cost.
• Participation Confirmation: A column with a check mark indicates the company’s intent to participate in the event.
• Change Notifications: Any changes made on the site will trigger an email notification to us.
• Program Updates: You will receive emails about the latest updates if registered for our program.
• Pricing: All prices are in Canadian dollars and are per company.  Prices don’t include Canadian taxes. 

Event Participation Interest

• Interest Notification: Please let me know as soon as possible if you’re interested in participating in an event by checking the box under your initials.
• Event Registration Confirmation: When you register with VMI for an event, we will email you to inform you that you are still interested in participating. VMI typically registers early to secure the best price.
• Comprehensive Pricing: Upon confirmation, you will receive the final price per company, calculated using the latest exchange rate. The price includes accommodation, meals, travel, event registration, membership fees, activities, insurance, incidentals, announcements in our Newsletter, and taxes, excluding Canadian taxes.

Event Registration Conditions

• Participation Confirmation: Once you confirm your participation in the event via return email to VMI, certain conditions apply.
• Non-Cancellation Policy: You cannot cancel your participation in the event after confirming it.
• Invoicing and Payment: Based on the number of participants, you will receive an invoice for 100% of the event cost. This invoice is payable upon receipt by credit card, Interac, or bank transfer. We can provide the necessary payment information.
• Credit Note for Increased Participation: If the number of companies participating in the event increases, you will receive a credit note that can be applied to another event.

Material For Events

• Mass Mailings: VMI sends mass mailings to all buyers before and after events to attract attention and encourage appointment requests.
• Business Cards: At the event, VMI distributes business cards with a QR code linking buyers to your profiles.
• Newsletter Inclusion: VMI produces a newsletter distributed at all events in which it participates. To be included, could you submit a 100-word English text in MS Word format, which will be used for both the newsletter and your company description in the event’s sales profile?
• Profile Sheet Requirements:  One 8.5 x 11-inch sheet, double-sided, in PDF format.  The information must include the company name, telephone number, position, email address, contact person for tour operators, logo, website, address, tax information, public rates, season, schedule, courtesy details, free-of-charge offers, general information, a map, photos, details for groups or individuals, packages, etc.
• Provide the material to VMI as soon as possible after confirming your participation so that it can be included in the various publications.

Post-Event Reports

• Follow-up: VMI promptly follows up with all buyers who met at the event.
• You will receive essential leads. A general report on the event. A business card report with contact details, company descriptions, addresses, and specific requests in MS Excel. Copies of selected business cards. Relevant documents and brochures.
• These will be emailed so you can contact customers and conduct follow-ups directly.

General Conditions For Event Participation

• Representation: Participants must accept that VMI represents other non-competitive participants.
• Price Negotiation: VMI does not negotiate prices or make promises to customers. Discussions involve only general and approximate costs.
• Responsibilities: You are responsible for follow-ups, price negotiations, and invitations to fam tours.

Cancellation

You must understand that in the current situation, we cannot offer any cancellation policy that will respect the price paid by other participants.

Cancellation fees will be subject to the refund policy governed by the event organizer and the goodwill of other participants.

• On-demand events – No refunds will be issued after final confirmation.
• No refunds within 31 days of the event.
• 25% refund from 31 days to 60 days of the event.
• 50% refund from 61 days to 90 days of the event.
• 100% refund from 91 days to 120 days of the event – less the $150 administration fee.

Additional Events

Event Suggestions: If you want us to attend other events, please let us know, and we will add them to our list. We also cover events in Europe and Asia.